Shipping Policy

  • Shipping Policy

    At SudhGreens, we are committed to delivering your orders efficiently and promptly. Please read our shipping policy to understand how we process and deliver your purchases.

    1. Delivery Timeframe

    • Order Processing: All orders are processed and shipped within 2-5 working days from the date of order confirmation.
    • Delivery Timeline: Orders are typically delivered within 7-10 working days after dispatch, depending on the delivery location.
    • Please note that delays may occur during holidays, unforeseen circumstances, or in remote areas.

    2. Tracking Your Order

    • Once your order is shipped, you will receive an email or SMS with a tracking ID and a link to track your shipment in real-time.
    • For any issues or delays, feel free to reach out to our support team at info@sudhgreens.com.

    3. Shipping Charges

    • Standard Shipping Fees: Shipping charges, if applicable, will be clearly displayed during the checkout process.
    • Free Shipping Offers: Free shipping may be available on select products or during promotional campaigns. Check the product details or promotional banners for eligibility.

    4. Shipping Locations

    • We currently deliver across India.
    • For inquiries about international shipping, please contact us at info@sudhgreens.com.

    5. Important Notes

    • Ensure the delivery address and contact details provided are accurate to avoid delays or failed deliveries.
    • In the event of a delivery failure due to incorrect details, additional shipping charges may apply for re-delivery.

    6. Delays and Exceptions

    While we strive to deliver your order within the promised timeline, delays might occur due to:

    • Natural calamities
    • Regional or national holidays
    • Remote or difficult-to-reach locations

    In such cases, we appreciate your patience and understanding.

    7. Support

    If you have questions about your shipment, feel free to contact our customer support team:

    • Email: info@sudhgreens.com
    • Phone: +91 92891 00540
    • Hours: Monday to Saturday, 8.00AM - 8.00PM

    We value your trust and aim to provide a seamless delivery experience. Thank you for choosing SudhGreens!